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Patrick Miller
Vice President of Marketing at Mandalay Bay Resort & Casino
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Please welcome Patrick Miller to Mandalay Bay Resort & Casino. Patrick will be responsible for the overall direction of marketing here at Mandalay Bay including Slot and National Marketing, Special Events, VIP Casino Services, Campaign Management, Branding and Advertising and Interactive Marketing.
Patrick has been with MGM Resorts International for sixteen years, most recently as the Vice President of Casino Operations at Monte Carlo.
Patrick originally began his career at the Mirage in 1995 as a Pit Clerk. In 1996, he was accepted into the Management Associate Program. Upon completion of the program, Patrick held various positions, including Marketing Analyst, Slot Marketing Administrator, and Slot Manager. In 1999, he was promoted to Director of National Marketing and assumed the position of Director of Slot Marketing in 2000. Patrick was promoted to Executive Director of Slots in 2003 and ultimately Vice President of Slots at Mirage.
Patrick is a Diversity Champion and has a Bachelor of Business Degree in Marketing and Spanish from the University of Notre Dame.
Patrick is an active board member of Bishop Gorman High School. He enjoys hunting, fishing, cycling, snowboarding and most importantly, spending time with family.
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Rob Solomon
Senior Vice President of Sales & Marketing at Outrigger Hotels and Resorts
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Rob Solomon is Senior Vice President of Sales & Marketing for Outrigger Hotels & Resorts, a Honolulu-based, privately held company that owns the largest and most diverse hotel chain in Hawaii. Rob is responsible for all of the company's sales and marketing efforts as well as Outrigger's global reservations network and the marketing of Outrigger's rapidly expanding portfolio of resorts in Australia, New Zealand, Fiji, Guam and Tahiti.
Solomon is well known within Hawaii's visitor industry, having served on numerous boards and committees, including the Research, Marketing and Internet committees of the Hawaii Visitors & Conventions Bureau.
Solomon holds Masters degrees from Princeton and Yale University in the fields of public and international affairs and Southeast Asia studies. In his spare time, Rob is an avid cyclist and one of Hawaii’s very few cross-country skiers.
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Flo Lugli
Executive Vice President of Marketing at Wyndham Hotel Group
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Flo Lugli is the executive vice president of marketing for Wyndham Hotel Group, the world’s largest hotel company with 11 brands and more than 7,000 hotels. She is responsible for overseeing distribution, e-commerce, loyalty and research initiatives and leading the global strategic direction for customer engagement and market positioning for the company. A nationally recognized expert with a proven track record of driving revenue, she joined the company in July 2009 after serving more than 20 years with Travelport Limited, one of the world’s largest global distribution system providers and a leader in Web-based e-commerce solutions.
Most recently, Lugli served Travelport as senior vice president of commercial in its Global Distribution Services Division and, prior to that, as acting chief marketing officer. During that time she was responsible for leading the company’s GDS business in the Americas and overseeing Travelport’s Global Operations and Global Land and Sea businesses, including the development and execution of its hotel, car rental and leisure strategies.
Lugli also spent six years leading the company’s Airline Solutions business unit, holding titles including senior vice president of Airline Solutions and president and managing director, Airline Solutions. In those roles, she was responsible for the development and delivery of business and technology solutions for the company’s airline suppliers, with a specific focus on reservations hosting, faring and data solutions.
Prior to 2002, Lugli held executive level business development and operations positions with Wizcom International and then Galileo International, which was acquired by Travelport’s predecessor, the former Cendant Corporation, in 2001. She joined Cendant in 1987 as a part of its Hospitality Division, serving in several sales and marketing roles, including vice president of worldwide sales and vice president of marketing.
Lugli has been voted one of the Most Powerful Women in Travel seven times by Travel Agent Magazine and has been named a top 10 technology expert and a top 75 hotel executive by Lodging Magazine. She has served two terms as president of the Hotel Electronic Distribution Network Association (HEDNA), an international organization promoting electronic distribution of the hotel product, and is currently a member of the US Travel Association’s Travelcom advisory board. Lugli also serves on the board of directors for Joe's House, a nonprofit organization providing a nationwide online service that helps cancer patients and their families find lodging near treatment centers.
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Dorothy Dowling
Senior Vice President, Marketing and Sales at Best Western International
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Dorothy Dowling joined Best Western International in November 2004 as senior vice president of marketing, bringing with her more than 20 years of experience within the hospitality and travel industries. This year, she is also serving as chair of the Hospitality Sales & Marketing Association International (HSMAI).
In her current role at Best Western, Dorothy directs the execution and delivery of all brand marketing strategies including frequency, consumer and field marketing programs, advertising/creative services, public relations and e-commerce initiatives. In addition, she oversees promotional efforts related to the company's role as the first-ever Official Hotel of NASCAR.
Previous to joining Best Western, Dorothy was vice president of operations, parks & resorts for ARAMARK, a leading managed services provider based in Philadelphia. She joined the company in December 2002 as vice president of marketing, handling its national park and convention center portfolios.
Prior to that, Dorothy served as president and COO of Travelodge Canada. During her tenure, she was instrumental in increasing the brand's number of franchised locations by 25 percent. Dorothy has also held other executive positions with Cendant Corporation and Royal Host REIT, in addition to her work with several Canadian companies including Forte Hotels, Relax Hotels & Resorts and Laventhol & Horwath Management Consultants.
She earned her joint masters of arts degree in sociology and leisure studies from the University of Waterloo in Ontario.
A respected veteran in her field, she serves on the North American board for the Travel Industry Association of America (TIA) and is a member of the marketing committee for the American Hotel & Lodging Association (AH&LA). A past president of HSMAI Canada, Dorothy has been honored with a number of key industry awards including the prestigious American Hotel Foundation Award for Best Practices in Guest Loyalty Programs.
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Matt Stiker
Executive Vice President and Chief Marketing Officer at San Francisco Travel Association
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In April 2009 Matt Stiker joined the San Francisco Travel Association as executive vice president and chief marketing officer. Stiker is responsible for developing and executing marketing strategies and programs that uniquely identify San Francisco from its competitors and promote San Francisco and the surrounding region as the most compelling convention and leisure destination in the world.
Stiker, with 23 years of experience in advertising and consumer marketing, has led innovative and highly successful marketing programs for global consumer brands from Coca-Cola and Adidas to ESPN and Xbox. Most recently, Stiker was with Hewlett-Packard, where he led joint marketing partnerships and activation efforts with DreamWorks, the NBA, and Starbucks. Prior to that, he served as senior vice president at McCann Worldgroup San Francisco, as well as at Publicis in the West, Seattle, where he ran the State of Washington Tourism account.
In addition, he developed award-winning advertising campaigns for the State of Oregon Tourism Division and the Oregon Film & Video Office.
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Jan Fogelberg
Vice President, Customer Experience and Technology
at Frontier Airlines
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Jan holds the position of vice president, customer experience and technology for Republic Air Holdings branded carrier, Frontier Airlines. Jan joined Frontier in 2003 and has held roles in reservations, system policies and procedures, and operations where she was senior director of stations, responsible for operations in the 60+ cities served by Frontier in 3 countries. Her varied background, including tenure at Continental and a number of years as operations manager for a ComputerLand chain, gave her a unique ability to understand how technology could bridge gaps for both customers and employees alike. In December 2008, Jan lead a team that delivered a new ‘branded fare’ product, AirFairs, to the U.S. market place. This product delivery focused not only on the sales but also involved a full role out and delivery plan for all customer touch points in reservations, airports, inflight etc.
A native of New Zealand, whose wanderlust and love of skiing lead her to Colorado, Jan spends winters racing down mountains and summers biking up them with her husband and two children.
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Florian Gmeiner
Product Manager at Lufthansa Airlines
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Florian Gmeiner is Managing Director of Online & Direct Sales in the Americas for Lufthansa and Austrian Airlines. His responsibilities include the websites lufthansa.com and austrian.com, online travel agency business in the U.S. market, as well as Lufthansa microsites for ethnic travel, weflyhome.com, and Lufthansa’s generationfly.com, a website targeted at student travel to Europe. Before taking on the responsibility for online and direct sales, Florian worked in regional sales, corporate and agency key account management for Lufthansa.
Florian gained previous practical experience working for international companies such as BMW (automotive), Siemens (various industries) and Henkel (fast moving consumer goods). He worked, lived and studied in three different countries.
Florian Gmeiner holds a “Diplom Betriebswirt” (Bachelor equivalent) degree from the School of International Business, Reutlingen University and a Master of Business Administration (MBA) degree in marketing and strategic management from California State University, East Bay.
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John MacDonald
Vice President of Brand Marketing at Enterprise Holdings, Inc.
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Sandy Heilman
Vice President Sales & Marketing at ARAMARK Parks and Destinations
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